Our story

A hotel with the soul of the steppe

We created a place where travellers can experience Kazakh culture without giving up the comfort they’re used to.

The name

What “Tumar Hansha” means

Tumar is an ancient triangular Kazakh amulet. It was worn close to the heart in the belief that it protects its owner from harm and brings good luck.

Hansha means queen — the mistress of the khan’s court, keeper of the hearth and of the traditions of hospitality. She welcomed honoured guests and made sure everyone in the yurt was warm and well fed.

Together these words capture our idea: a hotel that guards your peace and welcomes everyone with royal warmth.

In the lobby, guests are greeted by the Hansha herself — a large gold-framed mosaic of a beauty in a saukele holding a bird against a Kazakh ornament. It is the heart of our hotel and a favourite spot for photos.

Lobby mosaic
Breakfast
Ornament
Ethno style

Traditions that inspire us

01

Koshkar muiz

The “ram’s horn” ornament symbolises strength, abundance and prosperity. You’ll see it throughout the hotel.

02

Dastarkhan

A generous table is the highest sign of respect for a guest — hence our love of tasty homemade breakfasts.

03

The warmth of the yurt

Warm natural colours, textiles and soft light create the feel of a cosy Kazakh home.

“Qonaq kelse — qut keler”: when a guest arrives, happiness comes into the home.
Kazakh proverb
The hotel in numbers

Boutique size — attention to everyone

Being small lets us know our guests by name and take care of every detail.

13

rooms in different categories

24/7

reception is open

4.7★

average guest rating on 2GIS

2

venues: the hotel and the banquet hall

Gallery

The Tūmar Hanşa atmosphere

More photos on Instagram